Support

Write to vika.abr71@gmail.com. Отвечаем по-русски и по-английски.

Frequent questions

Does it record with the screen locked?

Yes. Start the night while the app is open, then lock the phone as usual. Recording continues in the background.

Why did my night end early?

Two reasons cover almost every case: the phone shut down, or the app was swiped away from the app switcher. Keep the phone charging overnight and leave Sonya running. If part of the night was lost anyway, the morning screen says exactly when the recording broke instead of pretending it was quiet.

Do I need a subscription to listen to my recordings?

No. Recording, listening to any of your nights with scrubbing, the analysis of the last night and the insight of the day are free forever. The subscription opens the history of all nights and the week-by-week trend.

How do I delete a recording?

Swipe the night in History, or use Delete all recordings in Settings. Deleting the app removes everything as well.

How much space does a night take?

About 110 MB for eight hours. The app keeps the last 30 nights, deletes anything older than 60 days and never lets recordings exceed 4 GB.

How do I cancel the subscription?

On your device: Settings → your name → Subscriptions → Sonya → Cancel. Deleting the app does not cancel it.

Can it tell me whether I have sleep apnea?

No. Sonya records and describes sounds. It is not a medical device and makes no diagnosis. Take a worrying sound to a doctor.